DELAYED FULFILLMENT: Orders placed between 04/23 and 04/26 will be fulfilled early next week due to warehouse inventory count.

GDPR

You have arrived at Gogglesoc Apparel Ltd.’s General Data Protection Regulation (GDPR) Policy. This policy came into effect May 25th 2018 and we are constantly working to add and improve this policy to meet standards. If you would like us to review or amend the below document in any way, please contact us at shop@gogglesoc.com and one of our staff will gladly assist.

Data Protection Principles

Gogglesoc Apparel Ltd. is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

  1. Processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4. Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
  6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

General Provisions

  1. This policy applies to all personal data processed by the Gogglesoc Apparel Ltd.
  2. The Responsible Person shall take responsibility for the Gogglesoc Apparel Ltd.’s ongoing compliance with this policy.
  3. This policy shall be reviewed at least annually. 

Lawful, Fair and Transparent Processing

  1. To ensure its processing of data is lawful, fair and transparent, the Gogglesoc Apparel Ltd. shall maintain a Register of Systems.
  2. The Register of Systems shall be reviewed at least annually.
  3. Individuals have the right to access their personal data and any such requests made to the Gogglesoc Apparel Ltd. shall be dealt with in a timely manner. 

Lawful Purposes

  1. All data processed by the Gogglesoc Apparel Ltd. is done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).
  2. The Gogglesoc Apparel Ltd. shall note the appropriate lawful basis in the Register of Systems.
  3. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.
  4. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in the Gogglesoc Apparel Ltd.’s systems. 

Data Minimisation

Gogglesoc Apparel Ltd. shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. We may store information on a customer as follows and where, but we never handle customer information if it's unrelated to our business and not in helping our customer have an enjoyable, rewarding and secure experience. Please refer to the links below to find the specific companies privacy policy:

First Name and Last Name - Used to refer to the customer respectfully by name and to assist with the customer experience (ordering, newsletter etc):

Email - If customer has signed up to our newsletter or has reached out to our support for customer service. We collect emails and store them in our Mailchimp account. Check out Mailchimp’s GDPR Policy here. 

Phone Number - For security verification and to assist with shipping accurately to the customer.

  • To confirm orders are legitimate, fraud detection and shipping information to ensure we deliver you your order. We often correspond with the customer using phone. This is sourced through our website (Shopify) on the customer order and via our fulfillment companies (NRI) (Modexpress) regarding their specific delivery and (Amazon).
  • Couriers delivering the goods may also have access to this information, specifically to assist in delivery. 

Birth Date - To send out birthday promotional emails and for internal market analysis purposes. This information is only stored on the gogglesoc internal systems and on Mailchimp. For more on Mailchimps privacy policy, please click here.

Currency Conversion - We use a currency converter on our website to give you (the visitor) the ability to checkout in your countries currency for convenience. By using our website, you (the visitor) agree to allow them (Bold Commerce)  to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Address - Delivery address for any orders:

  • We store addresses of customers who input this information at the checkout when they purchase. This information is used purely to deliver the customer their order accurately. We can source this information through our website (Shopify), Amazon (Amazon) and via our fulfillment companies (NRI) (Modexpress) and ERP company (Oracle) regarding their specific delivery. Couriers delivering the goods may also have access to this information, specifically to assist in delivery. 

Credit Card - For customer and company security, we do not store any customer credit card information. It is encrypted with state of the art encryption on our website hosting service (Shopify), our payment gateway app, (Bold Commerce), our payments provider (Stripe) and Amazon (Amazon).

Advertising - We use Facebook, Instagram and Google advertising to promote our products through their platforms. See their Privacy Policies by clicking here: Facebook Privacy Policy, Instagram Privacy Policy and Google Privacy Policy.

Customer Service - We use Shopify and Amazon for customer service. To confirm orders, shipping information and to check the security of a purchase is legitimate, we often correspond with the customer using email. See their Privacy Policies by clicking here: Shopify Privacy Policy and Amazon Privacy Policy.

Accuracy

  1. Gogglesoc Apparel Ltd. shall take reasonable steps to ensure personal data is accurate.
  2. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date. 

Archiving / Removal

  1. To ensure that personal data is kept for no longer than necessary, Gogglesoc Apparel Ltd. shall put in place an archiving policy for each area in which personal data is processed and review this process annually.
  2. The archiving policy shall consider what data should/must be retained, for how long, and why.

An example of this archival is that twice per year, we delete all customer emails who are not engaging with our content (the bottom 10% of our newsletter customer base).

Security

  1. Gogglesoc Apparel Ltd. shall ensure that personal data is stored securely using modern software that is kept-up-to-date.
  2. Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.
  3. When personal data is deleted this should be done safely such that the data is irrecoverable.
  4. Appropriate back-up and disaster recovery solutions shall be in place. 

Breach
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, the Gogglesoc Apparel Ltd. shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).

We are available 7 days a week so please feel free to contact us if you would like any further information. We take your security seriously, so if you have any concerns or further questions, email us at shop@gogglesoc.com.