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Order FAQs

Frequently Asked Questions

How can I purchase a gogglesoc cover?

Those located in North America can easily purchase gogglesoc products through our online store, simply visit gogglesoc.com. If you’re based outside of North America or wish to find a local retail partner,  you can use our Store Locator.

I have placed an order on the gogglesoc website. How can I track it?

Every order placed on the gogglesoc website is dispatched with a tracking number, sent to your email after checkout. It may take up to 24 hours for the tracking information to be updated. Upon delivery, you'll receive a notification. If the tracking shows delivered but you haven’t received your order, contact us at shop@gogglesoc.com.

Where do I apply a discount code on my gogglesoc order?

If you have a gogglesoc discount code, apply it at checkout. On the right side below your order summary, you’ll find a field labeled "discount." Enter your code here and click "Apply." Note: For some discount codes, you’ll need to enter your email address and shipping details first.

I reside outside North America. Why can't I place an order on your website?

Currently, gogglesoc’s online ordering is not available in countries outside North America. However, you may use our Store Locator to find retail partners near you.

What payment methods are accepted on gogglesoc website?

We accept VISA, MasterCard, AMEX, Apple Pay, Google Pay, and Interac. Unfortunately, we do not accept PayPal at the moment.

My discount code isn’t working. What should I do?

For some discount codes, you’ll need to enter your email address and shipping details first. If you’ve tried this and you’re still having issues, please email us at shop@gogglesoc.com, and we’ll assist you.

I made an error in my gogglesoc order. How can I correct it?

Send us an email at shop@gogglesoc.com with your name and order number. If your order hasn’t shipped yet, we’ll do our best to accommodate the changes.

Where are gogglesoc products manufactured?

gogglesoc products are manufactured by our trusted suppliers in China and Cambodia. Want to learn more? Check out this blog post.

I have an innovative design idea for a gogglesoc cover. Can I share it with you?

Absolutely! We love new design ideas. Email your concepts to shop@gogglesoc.com.

Why are some gogglesoc designs not available online?

We collaborate with ski resorts and shops for exclusive custom gogglesocs, which are only available in stores. Though it's unfortunate if you can't find a specific design online, there are plenty of gogglesocs to choose from on our website.

Still Have Questions?

Send us a message and we’ll get back to you as soon as possible.