Warranty & Return FAQs

At gogglesoc, we are dedicated to delivering high-quality products. If you happen to receive defective or broken gogglesoc products, we are here to assist. Please snap a picture of the defective gogglesoc product and email it to shop@gogglesoc.com. Our team will guide you through the next steps. 

We stand behind our products and want you to love your gear!

All our products come with a 12-month warranty covering defects in materials and workmanship from the date of delivery.

If something isn't quite right, here's how to get in touch:

• Purchased directly from us? Please email shop@lowerleftdesigns.com within 12 months of receiving your order, and we'll be happy to help.
• Purchased from a retailer? Please reach out to the store where you bought your product for assistance.

If your product has a manufacturing defect covered by our warranty, we'll arrange a replacement or refund of the original purchase price, at our discretion.

Please note: As ski goggle manufacturers state, the inside of a goggle should never be wiped due to the anti-fog treatment. We cannot extend warranty coverage to instances where the gogglesoc has been used to wipe the inside of a goggle lens, leading to scratches.

For returns, please send us an email at shop@gogglesoc.com with your request and we’ll get the ball rolling. Note that when it’s time to send your item back, you’ll be the one handling the shipping.

Yes, you can exchange your gogglesoc product. However, you'll be responsible for the shipping costs to return it to us. Please send an email to shop@gogglesoc.com with your exchange request, and we’ll guide you through the process.

Refunds may take up to 10 days to process and reflect in your bank account.

gogglesoc items bought from local retailers are subject to the retailer's return and exchange policies. For any queries regarding returns or exchanges, it's advisable to contact the retailer directly.